1. Overview

Welcome to xzactor.ae. This website is operated by xzactor.ae. Throughout the site, the terms “we”, “us”, and “our” refer to xzactor.ae. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein (such as our Return & Refund Policy and Shipping Policy).

Please read these Terms of Service carefully before accessing or using our website.

2. General Conditions

• You must be at least the age of majority in the United Arab Emirates to purchase from this website.
• You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service or products without express written permission by us.
• We reserve the right to refuse service to anyone for any reason at any time.

3. Products and Pricing

• We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.
• Prices for our products are subject to change without notice.
• We reserve the right at any time to modify or discontinue a product without notice.
• Certain products may be available exclusively online. These products may have limited quantities and are subject to return or replacement only according to our Return & Refund Policy.
• All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

4. Orders and Billing Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. This includes your email address, shipping address, and phone number, so that we can complete your transactions and contact you as needed.

5. Payment

We accept payments via Credit/Debit Card, Bank Transfer, and Cash on Delivery (COD) for orders within the UAE. All payments are processed in AED (United Arab Emirates Dirham). By providing payment information, you represent that you are authorized to use the chosen payment method.

6. Shipping and Delivery

All orders are subject to our Shipping Policy. We currently only ship to addresses within the United Arab Emirates. Risk of loss and title for items purchased pass to you upon our delivery to the carrier or, if applicable, to you upon delivery.

7. Returns, Refunds, and Warranty

Your rights regarding returns, replacements, and warranties are governed by our Return & Refund Policy. We only offer replacements for factory defects or wrong items reported within 7 days of delivery, as detailed in the policy. Refunds are only processed if a replacement is not possible.

8. Intellectual Property

All content on this site, including but not limited to text, graphics, logos, images, and software, is the property of xzactor.ae or its content suppliers and is protected by international copyright laws.

9. Prohibited Uses

You are prohibited from using the site or its content:

1. for any unlawful purpose;
2. to solicit others to perform or participate in any unlawful acts;
3. to violate any local or international laws (including UAE Federal Laws);
4. to harass, abuse, insult, harm, defame, or discriminate;
5. to submit false or misleading information;
6. to upload or transmit viruses or any other type of malicious code.

10. Limitation of Liability

xzactor.ae, our directors, employees, or affiliates shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind, arising from your use of the service or any products procured, including, but not limited to, lost profits, lost revenue, or similar damages.

Our liability shall be limited to the maximum extent permitted by law, and in no case shall our liability exceed the purchase price of the product in question.

11. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Arab Emirates (UAE).

12. Changes to Terms of Service

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. The "Last updated" date at the top will indicate the latest version.

13. Contact Information